Implementing Metrics for IT Service Management : A Measurement Framework That...
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Implementing Metrics for IT Service Management by Van Haren Publishing is a trade paperback book published in 2008. It focuses on the topic of corporate governance and provides a measurement framework for IT service management. The book offers practical guidance on how to implement metrics to improve the efficiency and effectiveness of IT services within an organization. Written in English, this book is a valuable resource for those looking to enhance their IT service management practices.
SHIPPINGS
Free shipping in Spanish mainland, Balearic Islands and Portugal.
For other countries the shipping cost will be paid by the client.
DELIVERY TIME (as of delivery)
Spanish mainland, Balearic Islands and Portugal: 1-2 working days.
Other countries, we attach a table with those that are open in the online store, indicating transporter and transit days.
The return period is 14 calendar days from the receipt of the order.
Carriers for change of size in Spanish mainland, Balearic Islands and Portugal, are in charge of 24HRS.